You can place an order on the Website for the products that are shown on the Website with their respective prices. A Minimum Order of £5.00 is currently in place. When you place an order, you have to provide us with the correct required information including a delivery address located in the UK and a valid debit/credit card to pay for the order. Before confirming your order, you must review your order, check the total price, ensure the information you have provided are adequate and correct and read and accept Terms and Conditions.
By clicking the PAY button on Checkout, you place an order on the Website. Once placed your order is not binding on us, but constitutes an offer from you to purchase product(s) in consideration for payment of the price. As such all orders are subject to our acceptance. When we receive your order, we will send you a Receipt of Order email. This email is an acknowledgement and does not constitute an acceptance of your order.
The contract between you and us is concluded when we send you the Dispatch Confirmation
email confirming the dispatch of the products you purchased on the Website. We do not keep copy of this email on file, kindly save and/or print a copy in case it is needed (see Returns and Refunds
) You can a amend or cancel your order any time before we send the Dispatch Confirmation
email by loggin in to your account or sending an email to Customer Service
The price payable for a product will be the price on the Website at the time your order is placed. These prices include Value Added Tax (VAT) but exclude the costs of delivery. If delivery cost is chargeable, it will be shown in the Order Summary, separately and added to the total price, at Checkout
Despite our best efforts, there could be errors in the price of the products on the Website. If you have placed an order for such a product we will email you that we cannot proceed with your order and/or your order has been cancelled.
While we strive to give reliable product details and descriptions on the Website, they are for information purposes only. The information on the label and packaging of the actual product may differ or be more than what is given about the product on the Website. If you have questions or doubts with regard to a product, it is important to contact our Customer Service b
efore placing an order.
The products we offer on the Website have intended use or purpose. Before placing an order please ensure a product is suitable for your purpose. Before using the product, please read the instructions and warnings provided with the product. If the product is used for a purpose other than that for which it is intended, there maybe deterioration or damage to the product’s quality, reliability, appearance and/or harm to the product or yourself.
Payment for orders on the Website is via the payment gateway PayPal. You can pay using a PayPal account and most debit/credit cards.
The product will be delivered to the address indicated in your order. While we aim to deliver the products within the delivery time stated in the order, all delivery times are estimates and are not guaranteed. There could be unavoidable delays or delays due to causes beyond our control. Should the order not be delivered within 30 days after the order was placed, you may terminate the contract and request a refund.
If after the conclusion of the contract we discover we can no longer deliver the ordered product(s) due to the product(s) being lost in transit, damaged during shipping, etc. we will be entitled to terminate the contract by informing you and refunding payment.
6. Cancellation and Refunds